Hope you are well.
It’s a quick note of thanks and recognition. (I rarely write notes like this)
I have been using the services of IAS for a few years now all very successfully. I had a delivery this week to me in Adelaide via one of your employees, Michael Irvine. I just wanted to say what a great chap he is and what a credit to your company. I found Michael to be friendly, helpful, and just left me feeling good.
Anyway I just wanted to point that out.
Have a great day.